Sustainability of Knowledge and Self-Care Practice Gains at a Five-Week Physical Follow-Up Visit, Supported by Interim Telephonic Reinforcement, after a Structured Educational Intervention among Ostomates in Pakistan
Keywords:
Ostomates, follow-up, telephonic reinforcement, knowledge retention, self-care practice, Pakistan.Abstract
Background: Immediate gains from patient education can fade without reinforcement, so whether improvements in ostomy knowledge and self-care practice are sustained after discharge is a critical test of an educational intervention's real-world value.
Objective: To evaluate whether improvements in knowledge and self-care practice achieved by a structured educational intervention were sustained, and whether they continued to change, at five-week follow-up among ostomates in a tertiary care hospital in Faisalabad, Pakistan, and to describe the role of structured telephonic reinforcement in that outcome.
Methods: In a quasi-experimental, one-group study, 34 ostomates received a structured educational intervention (a single face-to-face session with hands-on demonstration and an Urdu-language booklet), followed by interim structured telephonic contact for reinforcement and query resolution from the first through the fifth week after discharge. Knowledge and self-care practice were assessed using the Knowledge and Self-Care Practice Tool for Ostomates (Kang & Choudhary, 2024) at one week (T1) and at a physical, face-to-face follow-up visit at five weeks (T2) post-intervention; paired-samples t-tests compared T1 and T2 scores.
Results: Knowledge scores rose further from M = 15.44 (SD = 1.31) at T1 to M = 16.47 (SD = 0.51) at T2 (t(33) = -4.15, p < .001). Self-care practice scores similarly increased from M = 10.18 (SD = 0.87) at T1 to M = 10.82 (SD = 0.39) at T2 (t(33) = -4.11, p < .001).
Conclusion: Gains in knowledge and self-care practice achieved through a structured ostomy education intervention were not only retained but continued to improve by the five-week physical follow-up visit, suggesting that interim telephonic reinforcement between the teaching session and the follow-up visit supports the durability and continued strengthening of ostomates' self-care agency after discharge.
Downloads
References
Abdelmohsen, S. A. M., Abdrbo, A. A., Mohamed, A. S., & Hassan, H. A. (2020). Effect of self-care instructions for patients with colostomy on their knowledge and practices in South Egypt Cancer Institute. International Journal of Novel Research in Healthcare and Nursing, 7(2), 290–303.
Ashghali, F., & Dorri, S. (2022). Educational interventions and self-care adaptation in patients with ostomy: A clinical trial. Journal of Clinical Nursing, 31(15–16), 2301–2310.
Evensen, A., Johansen, B., & Larsen, S. (2019). Effectiveness of group-based versus individual ostomy education programs. Journal of Clinical Nursing, 28(15–16), 2874–2883.
Ghanbari, A., Eslami, A., & Mahdizadeh, M. (2021). Educational intervention to improve self-care behavior among elderly ostomates: An Iranian experience. Journal of Patient Education and Counseling, 104(6), 1372–1378.
Kang, R., & Choudhary, P. (2024). Development and validation of a knowledge and self-care practice tool for ostomates. Journal of Clinical Nursing, 33(4), 1120–1132.
Orem, D. E. (2001). Nursing: Concepts of practice (6th ed.). Mosby.
Zulfiqar, S., Rehman, A., Khan, R., & Ahmed, F. (2022). Formal training in ostomy care among nurses and its impact on patient outcomes in Pakistan. Pakistan Journal of Medical Sciences, 38(5), 1123–1130.
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Natasha Hussain, Iram Khadim, Muhammad Umar, Rizwan Khalid

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
This article is licensed under the Creative Commons Attribution 4.0 International License. This license permits use, sharing, and adaptation of the article for non-commercial purposes, provided the original authors and source are properly credited.
Alternatively, you may choose other Creative Commons licenses based on your preferences:
-
CC Attribution-NonCommercial-NoDerivatives 4.0: This license allows others to download the works and share them with others as long as they credit the author, but they can’t change them in any way or use them commercially.
-
CC Attribution-NonCommercial 4.0: This license allows others to remix, tweak, and build upon the work non-commercially, as long as they credit the author, but they cannot use the material for commercial purposes.
-
CC Attribution-NonCommercial-ShareAlike 4.0: This allows others to remix, tweak, and build upon the work non-commercially, as long as they credit the author and license their new creations under identical terms.
These terms ensure that your article is freely accessible and usable, while respecting the rights of the original authors.
